LEGAL REFERENCE

cbtf guru par aapke personal information ki suraksha

Jab aap cbtf guru par account kholta ho, aapka data encryption aur secure servers se protected rahta hai. Hamara privacy policy sirf Pakistan mein ilaqon mein apply hota...

Encrypted server accessLocal compliance readyNo data sharing without consent

Lobby Dekhen Read FAQ

Hamara privacy commitment aur data handling

cbtf guru sirf authorized users se personal information collect karta hai account registration, payment processing aur customer support ke liye. Aapka account credentials, JazzCash ID, Easypaisa number, SadaPay wallet aur Raast transfer details encrypted rehte hain. Hum withdrawal verification ke liye government-issued ID maang sakte hain jahan local regulation require karte hain. Cookies aur analytics tools se hum aapke lobby behaviour samjhte

hain taake experience behter ban sake. Agar aap account delete karna chahte ho, 30 din mein hum aapka data anonymize kar dete hain.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT HAMSE

Privacy concerns ke liye support channels

TRUST SIGNALS

Kyun hamara privacy policy credible hai

Encryption Standard

Hamara server SSL/TLS encryption use karta hai. Aapke login, payment aur withdrawal sab encrypted tunnel ke through jaate hain jahan bhi aap connect karo.

Payment Gateway Security

JazzCash, Easypaisa, SadaPay aur Raast sab PCI DSS compliant hain. Hum directly wallet ke sath connect hote hain na ke aapke banking details store nahi karte.

Audit Trail

Har withdrawal, login aur account change ka timestamp record rehta hai. Agar suspicious activity ho to hum immediately alert karte hain aur verification maangta hain.

Jurisdiction Clarity

Hum sirf Pakistan mein supported ilaqon ke liye operate karte hain. Aapke local data protection laws respected hote hain aur hum compliance mein transparent rahe hain.

Account Verification

Government ID aur phone verification se hum duplicate accounts prevent karte hain. Isse aapka account hijacking ka risk kam ho jata hai aur funds safer rahe.

Third-Party Access Policy

Hum payment processors ko sirf transaction details dete hain, aapka full account history nahi. Customer support vendors ke paas sirf anonymized logs hoti hain.

Hamara privacy approach across all pages

Terms vs Privacy	Hamara terms of service payment rules define karta hai; privacy policy data handling define karta hai. Dono milke aapka account experience secure rakhe hain.
KYC Process	Account registration mein sirf required info maangta hain. Withdrawal ke time hum government ID verify karte hain taake money laundering prevent ho.
Cookie Use	Hum preference cookies use karte hain taake aapka lobby state save rahe. Marketing cookies nahi hain; sirf functional aur analytics cookies hain.
Dispute Resolution	Account dispute ho to hum transaction logs se proof nikaalte hain. Privacy ke under aap dispute details ko request kar sakte ho.
Data Retention	Closed accounts ke data 3 years rakhte hain legal requirement se. Phir sab permanently delete kar dete hain.
Update Notification	Jab privacy policy update ho to aapko email se notify karte hain. 30 din ka grace period dete hain; nahi to account auto-logout ho jata hai.
Regional Variants	Sirf Pakistan-supported regions ke liye yeh policy active hai. Other countries mein alag terms apply ho sakte hain.

Aapka account ke sath hamara privacy layout

Account Dashboard Privacy

Login ke baad aapka dashboard sirf aapko visible hota hai. Session timeout 30 minutes baad auto-logout ho jata hai agar inactive rahe.

Payment Method Masking

JazzCash, Easypaisa, SadaPay aur Raast accounts mein sirf last 4 digits visible hote hain. Full number encrypted server par rehta hai.

Withdrawal Verification

Har withdrawal se pehle 2FA (two-factor authentication) maangta hain. SMS otp aapke registered number par jaata hai; sirf otp enter karke confirm ho sakte ho.

Login History Tracking

Account settings mein aap har login ka timestamp aur device type dekh sakte ho. Suspicious login instant block hota hai aur email alert jaata hai.

Support Ticket Privacy

Jab customer support se baat karte ho to ticket encrypted rahe. Support team sirf aapke account ID dekh sakte hain, full details nahi.

Data Download Request

Aap apne complete data export kar sakte ho JSON format mein. Hum 7 days mein aapko download link de dete hain secure portal se.

Aapke privacy ke bare mein poocha jaane wale sawal

Nahi. Hamara payment gateway sirf transaction ID store karta hai. Aapka actual wallet number encrypted rehta hai aur hamari servers par permanently nahi save hota. Withdrawal process mein hum sirf authorized gateway ke through communicate karte hain.

Agar aap suspicious activity report kare to hum turant account lock kar dete hain. All transactions audit trail mein remain rehte hain. Aapka JazzCash/Easypaisa/SadaPay account separate encrypted hota hai to funds usually safe rehte hain. Hum police complaint file mein support dete hain.

Nahi. Agar aap Facebook/Google se login karte ho to sirf authentication ke liye use hota hai. Aapke account details hamari server par separate encrypted rahe hain. Social platforms ko sirf confirmation milta hai ke aap verified ho.

Haan, withdrawal se pehle government-issued ID (CNIC/Passport) ki photo verify karte hain taake money laundering prevention ho. Yeh documents secure server par encrypted rahe hain aur sirf compliance team dekh sakte hain.

Major changes saare quarterly review hote hain lekin sirf zaroori updates implement karte hain. Aapko email se 30 din pehle notify karte hain. Old policy version bhi history mein available rahe hain taake aap compare kar sako.

Account delete request baad hum 30 din mein sab personal info anonymize kar dete hain. Transaction records compliance ke liye 3 saal rakhte hain. Phir completely delete ho jata hai. JazzCash/Easypaisa reconciliation karte hain aur unke servers se bhi remove hota hai.

Haan. Yeh policy sirf Pakistan mein supported ilaqon mein active hai jahan local qanoon ijazat deta hai. Agar aap another region se access karte ho to alag terms apply ho sakte hain aur aapka account block ho sakta hai.